Terms of Service

These Terms of Service (the Terms) form a binding agreement between you and NAQ Systems Limited, an Irish private company limited by shares with company number 812051 and registered office at 18 Mallow Street Upper, Limerick, V94 N12Y, Ireland (Q•NAQ, we, us, or our). They govern access to and use of qnaq.com, related applications, interfaces, communications, and services that link to these Terms (collectively, the Platform).

The label “English (US)” identifies the language and drafting convention of this version; it does not limit the countries in which the Terms apply. Subject to availability, sanctions, licensing, payment-provider, and local-launch controls, Q•NAQ may make the Platform available to users worldwide, including in Europe, the United Kingdom, North America and Latin America, Australia and New Zealand, India and South Asia, East and Southeast Asia, mainland China and other Greater China markets, Türkiye, Central Asia, the Middle East, and Africa. This list is illustrative, not exhaustive, and does not represent that every feature is available or lawful in every location. Mandatory local law applies where it cannot lawfully be excluded or varied by contract, whether or not a country is named in these Terms.

Important: Q•NAQ provides technology for publishing employment-related content, discovering profiles and opportunities, communicating, and using related digital tools. Q•NAQ is not an employer, candidate, staffing agency, employment agency, recruiter, labor broker, background-screening company, immigration adviser, or party to any employment or other arrangement between users, unless Q•NAQ expressly agrees otherwise in a separate signed contract. Q•NAQ does not promise any application, interview, engagement, hire, employee, candidate, response, contact, revenue, ranking, visibility, or other result.

1. Acceptance, scope, and contract documents

1.1 Acceptance

You accept these Terms by affirmatively selecting an acceptance control when creating an Account or placing an order, or by signing a separate agreement that incorporates them. Publishing or accessing Content and mere continued use do not replace affirmative assent where applicable law requires it. Q•NAQ will retain the accepted version and provide any durable-medium confirmation required by law.

If you do not agree, do not use the Platform or place an order.

1.2 Other documents

The documents described below are incorporated into these Terms by reference to the extent relevant to your activity.

1. The Privacy Policy is incorporated into these Terms to the extent relevant to your activity.
2. The Cookie Policy is incorporated into these Terms to the extent relevant to your activity.
3. The Payment & Billing Policy is incorporated into these Terms to the extent relevant to your activity.
4. Any product-specific terms, order summary, or written enterprise agreement expressly presented before purchase is incorporated into these Terms to the extent relevant to that purchase.

The Legal Notice provides company and regulatory contact information but does not reduce rights or obligations stated in these Terms.

1.3 Order of precedence

If documents conflict, the following order applies: (1) a separately signed enterprise agreement; (2) an accepted order summary or product-specific term for the particular purchase; (3) the Payment & Billing Policy for payment, billing, cancellation, and refund matters; (4) these Terms; and (5) the other incorporated policies. Mandatory law always prevails.

1.4 Consumers and Business Users

A Consumer is an individual acting wholly or mainly outside a trade, business, craft, or profession. A Business User is a legal person, registered sole trader, sole proprietor, private or individual entrepreneur, or other person acting for commercial or professional purposes, including an authorized representative of an employer, recruiter, or agency. Every Employer uses the Platform as a Business User. An individual may hold Employer status only if that individual is lawfully registered or otherwise formally recognized under applicable law as a sole trader, sole proprietor, private or individual entrepreneur, or equivalent and uses the Platform in that business capacity. A private individual acting outside a registered business or professional capacity is not eligible for Employer status.

A Candidate is always a natural person. A Candidate may be a Consumer for a particular transaction where the statutory definition is met. The label selected in an Account or at checkout does not determine legal status contrary to mandatory law.

If checkout asks you to identify your status, you must answer accurately. Q•NAQ may request reasonable evidence of business status. Mislabeling a transaction does not remove non-waivable consumer rights, but deliberate misrepresentation may constitute a breach.

1.5 Translations

Translations may be offered for convenience or legal accessibility. The English (US) version governs to the extent permitted by law. If mandatory law requires a local-language version to control or interprets ambiguity against the drafter, that rule applies.

2. Definitions

2.1 Account

An Account is a registered user or organization profile and its associated credentials, settings, permissions, order history, and activity.

2.2 Candidate and Candidate Profile

A Candidate is a natural person who uses the Platform to present their own skills, experience, availability, work preferences, or other professional information or to discover lawful work opportunities. A Candidate Profile is the Publication created and controlled through that Candidate’s own Account. A legal person, organization, bot, synthetic identity, or third party cannot be a Candidate or create or control a Candidate Profile for another person.

2.3 Employer and Job Listing

An Employer is (a) a legal entity of any legal or organizational form, duly formed or registered under applicable law, or (b) a natural person lawfully registered or formally recognized as a sole trader, sole proprietor, private or individual entrepreneur, or equivalent, in each case acting through an authorized Business Account. An unregistered natural person and an organization that is neither a legal entity nor a lawfully registered business are not eligible for Employer status. A Job Listing is a publication submitted by an Employer or its authorized representative and describing a genuine employment, contracting, internship, apprenticeship, or other lawful work opportunity offered by that Employer or by a client the Employer is legally authorized to represent. It does not include investment solicitations, pyramid schemes, paid-access schemes, deceptive business opportunities, or requests that candidates pay unlawful recruitment fees.

2.4 Publication

A Publication means a Job Listing or Candidate Profile made available through the Platform.

2.5 Publication Period

The Publication Period is 30 days from successful activation, subject to user deletion, proportionate enforcement under these Terms, technical availability, lawful orders, and mandatory law.

2.6 Paid Feature

A Paid Feature is any paid digital service, publication right, package, credit, access right, or enhancement identified at checkout, including publication activation, a Publication Package, a Contact Credit or paid contact unlock, Premium, VIP, Highlight, Boost, or another feature described before purchase. A product name does not by itself guarantee a particular placement, audience size, contact field, duration, or result; the material description, duration or consumption event, price, and restrictions displayed before purchase control that order.

2.7 Publication Package

A Publication Package is a prepaid bundle of publication rights or credits with the quantity, eligible products, and validity period stated at checkout. Publication Packages are available only to Business Users, are nontransferable, do not auto-renew, and expire 90 days after purchase.

2.8 Content

Content includes text, data, images, logos, files, links, communications, prompts, outputs, Publications, and other material submitted, generated, displayed, or transmitted through the Platform. User Content is Content supplied or directed to be supplied by a user. Q•NAQ Content is Content owned or licensed by Q•NAQ, excluding User Content.

2.9 AI Feature

An AI Feature is a tool identified as using machine learning, generative AI, ranking, recommendation, matching, or similar automated processing. AI Features are assistive unless Q•NAQ expressly states otherwise.

2.10 Point, credit, and Contact Credit

A Point or credit is a limited contractual unit usable only for the eligible Q•NAQ feature, quantity, Account, role, and validity displayed before acquisition. It is not money, electronic money, a bank deposit, a security, transferable property, or stored value redeemable for cash unless mandatory law classifies it otherwise. A Contact Credit is a credit consumed only when the Platform successfully delivers the corresponding contact-access event described before purchase.

3. Eligibility and authority

3.1 Age

You must be at least 18 years old and have legal capacity to enter into this agreement. If applicable law requires a higher age of contractual capacity, the higher age applies. The Platform is not directed to children, and a person under 18 may not use the Platform even with the consent of a parent or guardian.

3.2 Organizational and Employer authority

If you use the Platform for a legal person or organization, you represent that you are authorized to bind it. The organization is responsible for authorized administrators and users acting within assigned permissions. A sole trader, sole proprietor, private or individual entrepreneur must use the Employer Account in the registered business capacity and provide reasonable evidence of the registration, status, identity, and authority requested by Q•NAQ. An employee or other representative operates the Account on behalf of the Employer and does not become the Employer merely by administering it.

3.3 Legal eligibility

You may not use the Platform if applicable sanctions, export-control rules, court orders, employment laws, licensing rules, or other binding restrictions prohibit that use. Q•NAQ may restrict countries, users, features, or payments where reasonably necessary for legal, safety, fraud, or provider-compliance reasons.

3.4 Regulated activity

You are responsible for obtaining licenses, registrations, notices, consents, impact assessments, audits, or other permissions required for your own recruiting, employment, agency, data, advertising, or professional activities. Q•NAQ remains responsible for legal duties imposed directly on Q•NAQ and does not transfer those duties merely by contract wording.

4. Platform role and no employment outcome

4.1 Technology platform

Q•NAQ supplies hosting, publication, discovery, communication, account, payment-support, and related digital functionality. Except for Q•NAQ Content and actions taken by Q•NAQ itself, User Content originates from users. Q•NAQ does not endorse or adopt User Content merely because it appears on the Platform.

4.2 No party to user arrangements

Users communicate, assess one another, negotiate, verify information, and decide whether to enter any employment, independent-contractor, service, or other relationship. Any resulting agreement is between the relevant users. Q•NAQ does not set wages, direct work, guarantee payment, supervise performance, sponsor visas, provide insurance, or make hiring decisions.

4.3 No guarantee

The limitations described below apply to Q•NAQ’s role and services.

1. Q•NAQ does not guarantee publication traffic, search placement, impressions, views, applications, messages, or responses.
2. Q•NAQ does not guarantee the identity, authority, solvency, qualifications, credentials, work authorization, background, intentions, or conduct of any user.
3. Q•NAQ does not guarantee that a candidate will be hired, receive an offer, remain employed, or be suitable for a role.
4. Q•NAQ does not guarantee that an employer will find a candidate, fill a role, or obtain a commercial return.
5. Q•NAQ does not guarantee the accuracy, completeness, legality, timeliness, or continued availability of User Content.
6. Q•NAQ does not guarantee that a message will be read, answered, delivered, or produce a result.

The absence of a desired outcome is not, by itself, nonperformance or grounds for a refund.

4.4 User due diligence

Users must perform appropriate identity, reference, credential, background, work-authorization, legal, tax, safety, and commercial checks. Q•NAQ may offer verification indicators, but an indicator is limited to the stated check and is not a warranty or substitute for due diligence.

4.5 Intermediary protections

Nothing in these Terms waives any protection, defense, limitation, or liability exemption available to Q•NAQ for information supplied by another person, including protections applicable to hosting services and online intermediaries under the EU Digital Services Act, 47 U.S.C. § 230, 17 U.S.C. § 512, or analogous law, in each case only where the factual and statutory conditions are satisfied and subject to the law’s exceptions.

5. Accounts, security, and verification

5.1 Accurate information

You must provide and maintain accurate, current, and complete information. You may not create an Account for another person without authority, impersonate anyone, conceal a material affiliation, or use misleading organization details.

5.2 Credential security

Keep credentials confidential, use reasonable security controls, and notify Q•NAQ promptly at legal@qnaq.pro of suspected compromise. You are responsible for activity you authorize and for losses caused by your failure to use reasonable care, to the extent permitted by law. Logs may be evidence of activity, but they do not conclusively make you responsible for proven unauthorized access.

5.3 Administrators

An organization administrator may manage seats, permissions, billing, and Content. The organization is responsible for assigning appropriate access and removing access when roles change. Q•NAQ may rely reasonably on instructions from an authenticated administrator unless it knows or should reasonably know the instruction is unauthorized.

5.4 Verification

Q•NAQ may request reasonable identity, payment, corporate, authority, or fraud-prevention information and may use service providers or public records to verify it. Verification is conducted as described in the Privacy Policy. Failure to provide requested information may prevent access, publication, or payment processing and may delay a refund or another Account action where verification is lawfully required.

5.5 One person, one legitimate identity

You may not operate duplicate, synthetic, purchased, rented, or coordinated Accounts to evade limits, sanctions, moderation, payment obligations, or ranking controls.

6. Publications

6.1 Role and user responsibility

Only an Employer or its authorized representative may submit a Job Listing. Only the natural person concerned may create and submit that person’s Candidate Profile through the person’s own Candidate Account. The submitting user is responsible for the Publication’s substance, accuracy, legality, rights, required disclosures, and continuing validity. The Employer must have authority to advertise the opportunity and must remove or update it promptly if it is filled, canceled, materially changed, or no longer genuine.

6.2 Job Listing requirements

A Job Listing must accurately identify the hiring entity or authorized intermediary, the genuine role, material qualifications, location or remote status, pay information, and other transparency disclosures required by law. It must not discriminate unlawfully, conceal material conditions, require unlawful candidate fees, misrepresent compensation, harvest data without a genuine opportunity, or promote unsafe or illegal work.

6.3 Candidate Profile requirements

A Candidate Profile must concern, be created by, and remain controlled by the natural person identified in it, and it must contain only information that person has the right to disclose. Candidates should not include government identifiers, financial credentials, medical details, criminal-history data, or other sensitive information unless necessary, lawful, and supported by any required consent or notice.

6.4 Formatting and moderation

Q•NAQ may make nonsubstantive formatting, categorization, accessibility, localization, security, or technical adjustments. Q•NAQ will not knowingly change the material meaning of a Publication without user authorization, except to remove or restrict unlawful or prohibited material or as required by law.

6.5 Visibility to registered users

Once activated and while active, Job Listings and Candidate Profiles are intended to be viewable through the ordinary Platform interface by every authenticated registered user, without any Employer-versus-Candidate role restriction, subject only to Account status, moderation, technical availability, geographic restrictions, and applicable law. This general visibility applies only to the Publication content presented in that interface. It does not by itself disclose restricted contact fields, private messages, application materials, billing or verification data, or other information identified as restricted.

Access without an Account or external search-engine indexing applies only if Q•NAQ actually enables that form of visibility and clearly informs the publishing user. Viewing a Publication does not grant a right to scrape, export, republish, build a database, contact a person outside the permitted workflow, or use personal data for an unrelated purpose.

6.6 Publication Period

An activated Publication is scheduled to remain available for its Publication Period. Availability remains subject to user deletion, expiration, technical maintenance, lawful orders, and proportionate enforcement under these Terms. Q•NAQ will not remove a compliant paid Publication arbitrarily merely to avoid supplying the purchased service.

6.7 Expiration and archiving

At expiration, a Publication may become unavailable to other users, remain visible only to the Account owner, or be retained for legal, security, backup, or recordkeeping purposes as described in the Privacy Policy. Reactivation or a new period may require a new purchase.

6.8 Courtesy expiry reminders

Where supported, Q•NAQ may send courtesy reminders approximately three days and one day before a Publication or Publication Package expires. Users remain responsible for monitoring expiration in the Account. A delayed, filtered, blocked, or undelivered reminder does not pause, renew, or extend the applicable period unless mandatory law requires otherwise.

7. Paid features, activation, and availability

7.1 Full payment in advance

Paid Features are paid in full before activation unless a written enterprise agreement states otherwise. Activation occurs only after Q•NAQ or its payment provider confirms successful payment and the order passes applicable fraud, compliance, and technical checks. If Q•NAQ captures payment but declines the order before activation, Q•NAQ will cancel the order and release or refund the payment without undue delay, except to the extent that a lawful fraud, sanctions, or payment-provider hold temporarily prevents release.

7.2 One-time publication activation fee

The price for a Publication is a one-time fixed fee for immediate activation and eligibility for display throughout the 30-day Publication Period. Performance begins when activation is successfully applied. The purchase does not auto-renew unless checkout expressly presents a recurring plan and obtains every consent required by law.

Activation is supplied immediately, but continued eligibility for display remains part of the same service throughout the 30-day Publication Period. Where mandatory consumer law permits withdrawal after performance has begun, any proportionate payment and refund will be calculated as that law requires; the label “activation fee” does not remove a mandatory withdrawal or conformity remedy.

7.3 Immediate activation

Where beginning performance during a statutory withdrawal period requires an express request, Q•NAQ will begin only after the Consumer selects the separate, initially unchecked checkout control presented for that order. If the service may be fully performed during the withdrawal period, checkout will also obtain the Consumer’s express acknowledgment that the right of withdrawal is lost only once the service has been fully performed. The accepted order and retained state of each control—not general acceptance of these Terms or payment alone—establish the request and acknowledgment. In the ordinary automated flow after a valid request, activation occurs immediately after payment confirmation and the applicable automated checks. Activation is the event when Q•NAQ applies the Paid Feature to the selected Publication, Account, or Content and records that event. Payment authorization alone is not proof of activation. Q•NAQ may delay activation briefly for fraud, sanctions, security, content, or technical review.

7.4 Immediately consumed features

A one-time contact unlock, Contact Credit use, Boost event, or other feature described at checkout as fully consumed on application is fully supplied when the promised access or technical action is successfully applied and recorded. Boost is fully consumed when the selected Publication is successfully moved or reintroduced to the fifth available position. A time-limited visibility enhancement is supplied throughout its stated term, even if its setup begins immediately.

7.5 No performance guarantee

Paid status may affect eligibility, presentation, or prominence as described at checkout, but does not guarantee a fixed rank, number of impressions, application, message, contact, interview, hire, or result.

7.6 Packages

Publication Packages provide a limited contractual right to activate eligible Publications before the stated expiration. Unused credits expire without cash value at the end of the validity period, except where mandatory law requires otherwise. Packages may not be resold, transferred, split among unrelated entities, or converted to money. Suspension or cancellation for the purchaser’s material breach does not extend validity.

7.7 Points and other credits

Where the Platform or receipt uses the label Points, each Point is credited, used, and expires according to the pre-purchase product description. A Point is consumed only by the corresponding successful event. Q•NAQ may correct an obvious duplicate or erroneous credit and may restrict fraudulent acquisition, transfer, resale, or multi-Account manipulation. Q•NAQ will not retroactively reduce the purchased quantity or validity of an accepted order, except to correct fraud or error or as mandatory law permits.

7.8 Relationship between promotions and the Publication Period

Premium, VIP, Highlight, and Boost apply only to an eligible active Publication. Purchasing or applying a promotion does not restart, pause, renew, or extend the Publication Period. A reactivation or renewal is a separate order that begins a new 30-day Publication Period only after successful activation. A time-limited enhancement ends at the earlier of its stated end time and the Publication’s expiration.

8. Search, ranking, and promoted placement

8.1 Main parameters

Search, recommendation, and ranking may consider the factors described below, as relevant to the feature and context.

1. Search, recommendation, and ranking may consider the user's search terms, filters, location, language, and stated preferences.
2. Search, recommendation, and ranking may consider the relevance between a Publication and the apparent query or profile.
3. Search, recommendation, and ranking may consider recency, completeness, category, availability, and geographic compatibility.
4. Search, recommendation, and ranking may consider quality, authenticity, moderation, security, and policy signals.
5. Search, recommendation, and ranking may consider user activity and aggregate engagement signals.
6. Search, recommendation, and ranking may consider clearly identified paid promotion, Boost, Highlight, Premium, VIP, or similar status.

The relative importance of parameters varies by feature and context. Q•NAQ may update systems to improve relevance, safety, integrity, or performance, but will not knowingly nullify the core functionality of an active Paid Feature without a lawful reason or appropriate remedy.

8.2 Premium

Premium is an optional time-limited rotating top-placement enhancement. A Premium Publication may appear in the designated top Premium position or area described before purchase. Where multiple eligible Premium Publications are active, the top placement rotates at the interval shown on the Platform, currently six seconds, and may also vary by refresh, session, inventory, location, filter, relevance, safety, or another disclosed operational criterion. Premium does not guarantee continuous first position, exclusivity, uninterrupted exposure, or a minimum number of impressions.

8.3 VIP

VIP is an optional time-limited priority-placement enhancement displayed after or below Premium placement. Where the Platform describes VIP as positions 2–4, eligible VIP Publications may rotate or be randomized within those positions, including on page refresh. Inventory, filters, relevance, safety, location, and law may affect display. VIP does not reserve a permanent numbered position or guarantee continuous visibility or impressions.

8.4 Highlight

Highlight is an optional time-limited visual presentation enhancement. It may use a frame, border, badge, color treatment, label, or similar styling to help a Publication stand out. Unless the pre-purchase description expressly says otherwise, Highlight changes presentation only and does not promise a higher search position.

8.5 Boost

Boost is a one-time technical promotion that moves or reintroduces an eligible Publication to the fifth available position when the Boost is successfully applied. Boost is fully supplied and consumed at that recorded event and does not reserve, lock, maintain, or guarantee the fifth position for any period. The Publication may later move down because of new Publications, other users’ promotions, Premium or VIP placement, relevance, filters, moderation, chronological ordering, or other ranking and operational factors.

8.6 Paid-promotion transparency and no outcome promise

Paid status may improve eligibility, presentation, or prominence only as described for the purchased feature. Promoted or sponsored placement will be identified where required, and Q•NAQ may disclose the purchaser or beneficiary, payer, duration, and main placement or targeting parameters where applicable law requires it. No promotion guarantees impressions, clicks, applications, contacts, interviews, hires, revenue, or another result.

8.7 No manipulation

Users may not buy, automate, coordinate, or falsify views, clicks, applications, reports, ratings, or other signals; manipulate ranking; or misrepresent paid placement as an independent endorsement.

9. Contact, communications, and off-platform conduct

9.1 Paid contact access and Contact Credits

Q•NAQ may sell direct contact unlocks or packages of Contact Credits for Employer or Candidate contact access. A Contact Credit is consumed when the Platform successfully unlocks the selected contact panel or otherwise delivers the access event described before purchase. Direct contact access may be enabled only where the person concerned has deliberately selected the relevant contact or visibility setting, otherwise authorized that interaction, or another lawful basis and disclosure rule permits it. If the necessary authorization or legal condition is absent, Q•NAQ must use a Contact Request or withhold the unlock rather than treat payment as authorization.

The unlock provides a limited technical access event only to contact fields then made available for that user. It does not transfer ownership of personal data, grant a database or marketing license, or by itself create consent or another legal basis for the purchaser’s further processing. It does not guarantee that every possible field exists, remains current, is accurate, will remain available after the unlock, or that the person will answer, communicate, interview, hire, accept work, or produce any other result.

Contact information may be used only for genuine employment-related communication connected to the relevant Job Listing or Candidate Profile. Paid access is not permission for unrelated marketing, list building, resale, data enrichment, automated mass outreach, scraping, or harassment.

9.2 Contact Requests

Q•NAQ may separately provide a Contact Request feature through which one user asks another user to disclose or permit access to contact information. The recipient may accept, reject, ignore, allow to expire, or withdraw a request according to available controls and law. A Contact Request is not the same product as a paid direct unlock and does not guarantee disclosure or a response.

9.3 User communications

Users are responsible for their communications and resulting arrangements. Q•NAQ may use automated anti-spam, fraud, safety, and abuse controls and may investigate reports, but does not promise to monitor all communications.

9.4 Operational and marketing messages

Q•NAQ may send service, security, billing, legal, and account communications necessary to perform the agreement or comply with law. Marketing communications require any consent mandated by applicable law and will include available opt-out controls. Unsubscribing from marketing does not stop necessary operational messages.

9.5 Off-platform conduct

Q•NAQ is generally not responsible for conduct occurring outside the Platform or for contracts between users. Q•NAQ may nevertheless consider credible off-platform conduct that creates a Platform safety, fraud, legal, or integrity risk. Nothing here excludes liability imposed on Q•NAQ for its own acts or omissions.

10. AI and automated features

10.1 Assistive nature

AI Features may help draft, translate, summarize, format, recommend, match, detect abuse, or prioritize Content. Outputs may be incomplete, inaccurate, biased, outdated, or unsuitable. Users must review outputs before relying on or publishing them.

10.2 No final hiring decision by Q•NAQ

Q•NAQ does not make hiring, rejection, promotion, termination, or compensation decisions for an Employer. Unless a separately disclosed feature lawfully provides otherwise, Q•NAQ does not use an AI Feature to make a solely automated decision on Q•NAQ’s behalf that produces legal or similarly significant effects on a Candidate. Employers remain responsible for meaningful human review, their selection criteria, and their decisions.

10.3 Employment-law compliance

A Business User must not use Platform data or AI Features unlawfully to make or substantially assist an employment decision. Where applicable, the Business User must provide notices, obtain consent, offer accommodations or alternative processes, conduct bias audits or impact assessments, retain required records, and provide human review, explanations, or appeals. Q•NAQ remains responsible for obligations that law assigns directly to Q•NAQ as a provider or deployer.

10.4 Sensitive inputs

Do not enter trade secrets, privileged material, security credentials, government identifiers, payment-card data, medical information, or other sensitive data into an AI Feature unless Q•NAQ expressly requests it for a lawful purpose. Inputs and outputs may be processed by vendors as described in the Privacy Policy.

10.5 No general-model training promise without notice

Q•NAQ will not authorize a service provider to use identifiable Candidate Profile content or private prompts to train a provider’s general-purpose model unless Q•NAQ has a valid legal basis and provides any separate notice or choice required by law. Q•NAQ may use deidentified or aggregated information and limited data necessary for security, evaluation, debugging, and service improvement.

10.6 Automated moderation

Automated systems may flag, rank, restrict, or route Content for review. When required by law, Q•NAQ will disclose material use of automation in a moderation decision, give reasons, and provide an appeal or human-review mechanism.

11. User content and license

11.1 Ownership

As between you and Q•NAQ, you retain ownership of your User Content. You are responsible for obtaining all rights, permissions, releases, and lawful bases needed to submit and use it.

11.2 Operational license

You grant Q•NAQ a nonexclusive, worldwide, royalty-free license to host, store, reproduce, format, transmit, display, translate, index, and technically modify User Content only as reasonably necessary to operate, secure, support, and improve the Platform functionality you request; comply with your settings; prevent abuse; and meet legal obligations. Q•NAQ may sublicense those limited rights to service providers acting for Q•NAQ and to users only as necessary for authorized Platform use. Any external promotional use is governed exclusively by Section 11.4.

11.3 Duration

The operational license ends when User Content is deleted from active systems. The limited exceptions described below may continue to apply.

1. User Content may remain in time-limited backups after the operational license otherwise ends.
2. User Content may remain with another independent user who received or lawfully retained it.
3. User Content may be retained for fraud, security, legal, tax, dispute, or enforcement purposes.
4. User Content may remain after it has been irreversibly deidentified or aggregated.

11.4 Promotion

Q•NAQ may use Job Listing snippets, organization names, and logos outside the authenticated interface to present and market the Platform only where the relevant publication setting, authorization, and law permit that use. Material promotional use of an identifiable Candidate’s image, name, testimonial, or Candidate Profile outside ordinary Platform display requires a separate lawful basis and any consent required by law.

11.5 Feedback

If you voluntarily provide nonconfidential product feedback, you permit Q•NAQ to use it without restriction or compensation. This does not transfer ownership of your underlying User Content or personal data.

11.6 Content representations

You represent that your User Content and its use through the Platform do not violate law, contract, confidentiality, intellectual-property, privacy, publicity, data-protection, employment, anti-discrimination, or other rights.

12. Use of candidate data by other users

12.1 Independent-controller responsibility

When an Employer or any other registered user obtains Candidate personal data and determines a purpose or means of further processing beyond Q•NAQ’s instructions, that user generally acts as an independent controller or equivalent responsible party. It must provide any required privacy notice, establish a lawful basis, honor applicable rights, protect the data, and retain it only as long as necessary. Merely being permitted to view a Candidate Profile does not authorize collection or use for an unrelated purpose.

12.2 Permitted use

Candidate data may be viewed through the ordinary Platform interface for the Platform purpose presented to the user. It may be collected, copied, retained, disclosed, or used outside that limited viewing only to evaluate or communicate about a genuine current or reasonably anticipated opportunity, maintain legally required recruiting records, or for another purpose the Candidate has authorized and law permits.

12.3 Prohibited use

No user may sell, rent, scrape, enrich, republish, or build a database from Candidate data; use it for unrelated advertising; make unlawful inferences; discriminate unlawfully; or disclose it beyond personnel and providers with a genuine need and appropriate safeguards.

12.4 Deletion and security

An Employer or other user that retained Candidate data must delete or deidentify it when no longer needed, subject to legal retention duties, and must notify appropriate parties of a data incident as required. Q•NAQ is not responsible for an independent user’s processing merely because the data was first viewed through the Platform, but Q•NAQ will respond to valid reports and duties imposed directly on it.

13. Acceptable use and prohibited conduct

The conduct described below is prohibited, whether performed directly or by facilitating, attempting, encouraging, or concealing it.

1. You may not violate any law, regulation, sanction, court order, or third-party right.
2. You may not post a fake, expired, misleading, discriminatory, illegal, unsafe, or unauthorized Job Listing or Candidate Profile.
3. You may not demand unlawful recruitment fees, deposits, purchases, transfers, cryptocurrency, financial credentials, or identity documents from candidates.
4. You may not promote trafficking, exploitation, forced labor, sexual services, pyramid schemes, money-mule activity, deceptive business opportunities, or other fraud.
5. You may not impersonate another person or organization, fabricate credentials or references, or misstate an affiliation.
6. You may not scrape, harvest, crawl, copy, export, resell, enrich, or aggregate Platform data except through an expressly authorized interface and within its limits.
7. You may not use Platform data to build, benchmark, train, or improve a competing recruiting, listing, identity, advertising, or data product without Q•NAQ's written permission.
8. You may not send spam, bulk or automated outreach, unrelated marketing, phishing, malware, or harassing communications.
9. You may not probe, scan, test, bypass, reverse engineer, decompile, or interfere with security or technical controls, except through authorized security research under a written program or to the limited extent applicable law grants a non-waivable right, including a lawful interoperability right. Any exercise of such a right must remain within its statutory conditions and may not be used to compromise security or personal data.
10. You may not introduce malicious code, overload infrastructure, evade rate limits, or disrupt users or providers.
11. You may not create or coordinate false engagement, reports, reviews, applications, identities, or payment disputes.
12. You may not circumvent fees, package limits, moderation, suspension, geographic restrictions, payment controls, or sanctions screening.
13. You may not collect special-category, sensitive, or protected data without lawful necessity and appropriate safeguards.
14. You may not use AI or automated tools to make unlawful employment decisions or infer protected traits.
15. You may not assist another person in any prohibited conduct.

Q•NAQ may preserve evidence, restrict activity, notify affected parties, seek injunctive relief and actual damages, and cooperate with lawful authorities. No contractual penalty or recovery applies beyond what law permits.

14. Moderation, restrictions, and enforcement

14.1 Grounds

Q•NAQ may investigate, reject, demote, label, limit, suspend, remove, or disable Content, features, payments, or Accounts where it reasonably believes that one or more of the grounds described below apply.

1. Q•NAQ may take action in response to illegality or a valid government, court, or rights-holder request.
2. Q•NAQ may take action in response to a material or repeated breach of these Terms.
3. Q•NAQ may take action in response to fraud, sanctions, payment abuse, security, impersonation, or platform-integrity risk.
4. Q•NAQ may take action in response to a credible risk of harm to users or Q•NAQ.
5. Q•NAQ may take action in response to an inaccurate or unauthorized Publication.
6. Q•NAQ may take action because of technical necessity or a discontinuation handled under Section 22.

14.2 Proportionality

Q•NAQ will act objectively, diligently, proportionately, and consistently with affected rights where required by law. Immediate action may be taken for urgent legal, safety, fraud, or security risks. Otherwise, Q•NAQ may give notice and a reasonable opportunity to correct a curable issue.

14.3 Reasons and appeal

Where required or reasonably practicable, Q•NAQ will provide the principal factual and contractual grounds, material use of automation, duration and territorial scope of the restriction, and available appeal method. Information may be limited to protect security, confidential investigations, other users, or legal restrictions.

14.4 Paid services

If action results from the purchaser’s unlawful conduct or material breach, unused time or value is not voluntarily refundable. If Q•NAQ permanently stops a paid service for reasons not caused by the purchaser and cannot provide a substantially equivalent service, Q•NAQ will provide the remedy stated in the Payment & Billing Policy and any mandatory remedy.

14.5 Evidence and repeat abuse

Q•NAQ may retain relevant Account, Content, payment, device, and communication records for investigation, legal claims, enforcement, and repeat-abuse prevention as described in the Privacy Policy.

15. Reporting illegal or prohibited content

15.1 Reports

A report should identify the specific Content or Account, its exact electronic location, and the facts explaining why it is unlawful or prohibited, and should include the reporter’s name and email address except where applicable law permits anonymous reporting. A reporter is not required to cite a specific statute or provide an elaborate legal analysis. The Platform’s reporting tool or legal@qnaq.pro may be used unless a specialized channel is identified in the Legal Notice.

15.2 Processing

Q•NAQ may acknowledge receipt, request information, investigate, decide, and communicate the outcome as required by law. A sufficiently precise and substantiated notice may give Q•NAQ knowledge for purposes of applicable intermediary law.

15.3 Abuse of reporting

Q•NAQ may suspend the processing of notices or complaints from a person who frequently submits manifestly unfounded notices or complaints, but only after a prior warning and the case-by-case assessment required by applicable law. Good-faith mistakes and lawful complaints are not abuse.

15.4 European Union Digital Services Act

Where the EU Digital Services Act applies, Q•NAQ provides an electronic notice mechanism, statements of reasons for covered restrictions, and the contact points in the Legal Notice. If Q•NAQ is legally required to operate an internal complaint-handling system under Article 20, eligible complaints may be filed within six months of the decision. This clause does not claim that provisions from which a micro or small enterprise is exempt apply when they do not.

15.5 No general monitoring obligation

Q•NAQ may use voluntary monitoring and moderation but does not undertake a general obligation to monitor all information or actively seek facts indicating illegality, except where a specific law or order requires action.

16. Intellectual property and copyright complaints

16.1 Q•NAQ rights

The Platform, Q•NAQ Content, software, design, databases, trademarks, logos, and other technology are owned by or licensed to Q•NAQ and protected by law. Subject to these Terms, Q•NAQ grants you a limited, revocable, nonexclusive, nontransferable right to use the Platform for its intended purpose during your lawful access.

16.2 Brand use

No right is granted to use Q•NAQ names, marks, logos, trade dress, domains, or confusingly similar identifiers without written permission, except truthful nominative use allowed by law.

16.3 Copyright notices

A copyright or other intellectual-property complaint should identify the protected work or right, the challenged material and its exact Platform location, the complainant and contact details, the factual and legal basis of the claim, a good-faith statement of accuracy and authority, and a physical or electronic signature where required. Send notices to legal@qnaq.pro. A notice seeking treatment under 17 U.S.C. § 512 must substantially satisfy § 512(c)(3)(A) and be sent to the then-current designated agent identified both on the Platform and in the U.S. Copyright Office directory; see Section 16.5.

16.4 Counter-notices and repeat infringement

Q•NAQ may forward a notice to the user, remove or restore material, request a counter-notice, and terminate repeat infringers where appropriate. For a U.S. DMCA counter-notice, the sender should identify the removed material and its former location; state under penalty of perjury a good-faith belief that removal resulted from mistake or misidentification; provide name, address, telephone number and email; consent to the jurisdiction of the appropriate U.S. federal district court and accept service from the original complainant as required by 17 U.S.C. § 512(g); and sign the notice. Q•NAQ may restore material after forwarding a compliant counter-notice unless the complainant timely notifies Q•NAQ of a court action.

16.5 United States DMCA

Q•NAQ will claim a 17 U.S.C. § 512 safe harbor only while it has a current designated-agent registration, publishes the same agent details in a publicly accessible location on the Platform, maintains and reasonably implements a repeat-infringer policy, accommodates standard technical measures, and satisfies the other applicable statutory conditions. legal@qnaq.pro is not the DMCA agent unless it is included in the current registration and Platform notice.

17. Fees, orders, taxes, and payment

17.1 Checkout disclosure

Before an order is placed, checkout will identify the selected service, duration or consumption event, price, currency, applicable taxes or tax treatment, and total amount then known. The final payment control will unambiguously communicate that placing the order creates an obligation to pay.

17.2 Payment authorization

You authorize Q•NAQ and its payment provider to charge only the displayed order total and any later amount you separately authorize. Q•NAQ does not authorize itself to debit unspecified adjustments, penalties, collection costs, or future purchases without a lawful basis and any required consent.

17.3 Payment providers

Payments may be technically processed by Stripe or another disclosed provider. Under the current architecture, Q•NAQ does not receive or store the complete card number or card security code. Q•NAQ remains the seller of its own Platform services unless checkout identifies another seller of record.

17.4 Taxes and location

For a Consumer, the total displayed immediately before purchase includes all taxes and mandatory charges that Q•NAQ can reasonably determine at that time. For a Business User, prices may be displayed exclusive of tax only where permitted and clearly stated. Tax treatment may depend on the buyer’s actual billing location, payment evidence, business status, and validated tax-registration number. You must provide accurate information and remain responsible for taxes the law places directly on you.

17.5 Payment failures and mistakes

Q•NAQ may withhold activation after a failed, reversed, unauthorized, or high-risk payment. If a material pricing or technical error is discovered before activation, Q•NAQ may cancel and refund the erroneous order or offer the correctly priced service for new acceptance. After activation, Q•NAQ will honor mandatory law and will not retroactively increase the accepted price.

17.6 Payment policy

The Payment & Billing Policy controls detailed rules on activation evidence, withdrawal, refunds, packages, chargebacks, invoices, and billing disputes.

18. Refunds, withdrawal, and consumer remedies

18.1 No voluntary refund for outcomes or change of mind

Except where the Payment & Billing Policy, an accepted order, or mandatory law provides otherwise, Q•NAQ does not offer a voluntary refund after activation for change of mind, lack of use, expiration, unused package credits, dissatisfaction with traffic or ranking, failure to receive responses, failure to hire or be hired, user error, or removal caused by the purchaser’s breach.

18.2 Business purchases

To the fullest extent permitted by law, activated purchases by Business Users are final and nonrefundable. This does not exclude remedies that applicable law does not permit a business contract to waive.

18.3 Consumers

Consumers retain every mandatory cancellation, withdrawal, quality, conformity, re-performance, price-reduction, and refund right. If an eligible Consumer expressly requests that a service begin during the withdrawal period and later withdraws before full performance, Q•NAQ may charge only the proportionate amount permitted by law. A withdrawal right is lost because of full performance only after Q•NAQ has fully performed and obtained every prior express request, consent, acknowledgment, and durable-medium confirmation required for that service or digital content. Immediate activation, payment, or general acceptance of these Terms alone does not remove the right.

18.4 Australian and similar guarantees

Nothing in these Terms excludes, restricts, or modifies a consumer guarantee, remedy, or liability that cannot lawfully be excluded, including rights under the Australian Consumer Law. “No refund” wording applies only where the law permits it.

18.5 Procedure

The Payment & Billing Policy contains the cancellation and withdrawal notice, the Model Cancellation Form — Consumers Only, the refund process, the service-specific performance rules, and the online withdrawal-function requirements that apply to eligible online consumer contracts. A Consumer may send an unequivocal withdrawal statement to legal@qnaq.pro and may also use any online withdrawal function that Q•NAQ is legally required to keep continuously available during the withdrawal period. The model form is optional.

19. Chargebacks and payment disputes

19.1 Contact first where practical

Before initiating a chargeback, contact Q•NAQ so it can investigate, unless doing so would impair a legal right or card-network deadline. This request does not waive any good-faith right to dispute an unauthorized or legally refundable charge.

19.2 Evidence

Q•NAQ may submit the order, acceptance record, payment confirmation, activation timestamp, service logs, communications, refund decision, device and fraud signals, and other relevant evidence to payment providers, banks, card networks, insurers, advisers, and authorities.

19.3 Abuse

Knowingly making a materially false or misleading payment dispute after receiving the purchased service is prohibited. After a reasonable investigation, Q•NAQ may restrict the unpaid Paid Feature or order reasonably connected to the dispute and recover the unpaid contractual amount and legally recoverable costs. Q•NAQ will not restrict unrelated paid services solely because of the dispute or penalize a user merely for making a good-faith dispute.

20. Privacy and cookies

The Privacy Policy explains how Q•NAQ processes personal data, including Publications visible to registered users and any separately enabled access without an Account, payments, providers, AI Features, moderation, international transfers, retention, and rights. The Cookie Policy explains cookies, SDKs, local storage, consent, preference controls, and privacy signals. Acceptance of these Terms is not consent to optional cookies or marketing where separate consent is required.

Users who receive another person’s personal data through the Platform must handle it lawfully, securely, and only for an authorized purpose.

21. Third-party services and links

The Platform may interoperate with payment, analytics, communications, maps, identity, AI, error-monitoring, hosting, or other third-party services. Their independent terms and privacy notices may apply when you choose to use them. Q•NAQ is not responsible for a third party’s independent service or content, but remains responsible for selecting and managing processors or integrations to the extent law requires.

Links do not imply endorsement. Use of a third-party website is at your discretion and subject to its terms.

22. Availability, maintenance, and changes to services

22.1 Availability

Q•NAQ seeks to provide reliable access but does not promise uninterrupted or error-free operation unless an enterprise service-level agreement says otherwise. Maintenance, provider failures, security events, traffic, Internet conditions, lawful restrictions, and technical defects may affect availability.

22.2 Maintenance and security

Q•NAQ may perform planned or emergency maintenance and may change technical requirements to protect users and systems. Where reasonably practicable, Q•NAQ will minimize disruption to active paid services.

22.3 Material service changes

Q•NAQ may improve, replace, or discontinue features. For a Consumer service supplied over time, Q•NAQ will make a modification beyond what is necessary to maintain conformity only for a valid reason stated in the contract, without additional cost, and with the notice, durable-medium information, continued-access option, termination right, service credit, or proportionate refund required by applicable law. Q•NAQ will not materially reduce the core benefit of an active paid order without a lawful basis and the applicable remedy.

22.4 Beta features

Features clearly labeled beta, preview, trial, experimental, or free may change or end at any time and may have additional limits. Mandatory law still applies.

23. Suspension and termination

23.1 By you

You may stop using the Platform and may request Account deletion through available settings or legal@qnaq.pro. Stopping use does not cancel a completed purchase, create a refund, erase accrued obligations, or require deletion of records that Q•NAQ must lawfully retain.

23.2 By Q•NAQ for cause

Q•NAQ may suspend or terminate access for the grounds in Section 14. For a curable nonurgent breach, Q•NAQ may give notice and a reasonable opportunity to cure. Immediate action is permitted for serious or repeated breach, fraud, security, illegality, harm, sanctions, or a binding order.

23.3 Discontinuation without user breach

If Q•NAQ terminates the entire service or permanently ends an active paid service for reasons not caused by the user, it will, as applicable, permit the paid period to finish, offer a substantially equivalent service, or provide the remedy required by the Payment & Billing Policy and mandatory law.

23.4 Effect

On termination, the license to use the Platform ends. Provisions that by nature should survive remain effective, including ownership, payment obligations, content responsibility, confidentiality, dispute, limitation, indemnity, evidence, and lawful retention provisions.

24. Disclaimers

24.1 As available

To the maximum extent permitted by law, the Platform is provided on an “as is” and “as available” basis. Q•NAQ disclaims implied warranties of merchantability, fitness for a particular purpose, title, noninfringement, uninterrupted operation, accuracy, and results to the extent those warranties may lawfully be disclaimed.

24.2 User Content and conduct

Q•NAQ does not warrant User Content or user identity, authority, conduct, solvency, qualifications, or offers. Moderation, verification, ranking, and safety controls reduce risk but cannot eliminate it.

24.3 Mandatory rights

No disclaimer applies to an express commitment in an accepted order or to a warranty, guarantee, duty, or remedy that cannot lawfully be excluded. Q•NAQ does not disclaim responsibility for its own fraud, willful misconduct, gross negligence where non-waivable, or other liability listed in Section 25.5.

25. Limitation of liability

25.1 Scope

This Section allocates commercial risk to the fullest extent permitted by law. It does not create liability that would not otherwise exist.

25.2 Excluded categories for Business Users

Subject to Section 25.5, for Business Users, Q•NAQ is not liable for indirect, incidental, special, exemplary, punitive, or consequential loss; loss of profit, revenue, opportunity, goodwill, business, anticipated savings, or data; or the cost of substitute services arising from or related to the Platform, even if advised of the possibility, to the maximum extent permitted by law. This exclusion does not reduce a Business User’s payment, indemnity, confidentiality, data-protection, intellectual-property, or other obligations under these Terms.

25.3 Business-user cap

Subject to Section 25.5, for a Business User, Q•NAQ’s aggregate liability arising from or related to the Platform during any 12-month period is limited to the greater of (a) the amount the Business User paid Q•NAQ for the service giving rise to the claim during that period and (b) EUR 100, to the maximum extent permitted by law. Separate claims, legal theories, Accounts, or affected users do not multiply the cap.

25.4 Consumers

For Consumers, Q•NAQ remains liable for direct and reasonably foreseeable loss caused by Q•NAQ’s breach to the extent mandatory law requires. Q•NAQ is not liable for loss caused by the Consumer, an independent user, an unforeseeable event, or a use outside the service’s stated purpose. Any consumer cap applies only if and to the extent valid under the governing mandatory law.

25.5 Non-excludable liability

The liabilities described below are not excluded or limited by these Terms.

1. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence where exclusion is prohibited.
2. Nothing in these Terms excludes or limits liability for fraud or fraudulent misrepresentation.
3. Nothing in these Terms excludes or limits liability for willful misconduct or gross negligence to the extent that liability is non-waivable.
4. Nothing in these Terms excludes or limits liability for a breach of data-protection, confidentiality, intellectual-property, or payment-security duties to the extent that the law prohibits limitation.
5. Nothing in these Terms excludes or limits amounts that cannot be limited under applicable consumer law.
6. Nothing in these Terms excludes or limits any other liability that applicable law does not permit the parties to exclude or limit.

25.6 User-to-user matters

Subject to Section 25.5, Q•NAQ is not liable for an employer’s or candidate’s acts, hiring decision, employment relationship, payment, workplace, communication, misrepresentation, or contract. This clause does not protect Q•NAQ from liability based on Q•NAQ’s own unlawful act or failure to perform a duty imposed directly on it.

25.7 Time limits

A Business User must notify Q•NAQ of a claim within a reasonable time after discovery and commence proceedings within one year after the claim accrued, unless mandatory law requires a longer period. Consumer and statutory limitation periods are not shortened where prohibited.

26. Business-user indemnity

To the extent permitted by law, a Business User will defend, indemnify, and hold harmless Q•NAQ and its officers, directors, employees, and contractors from third-party claims, damages, judgments, penalties, and reasonable external legal costs arising from the Business User’s User Content; unlawful recruitment, employment, advertising, privacy, or communications activity; misuse of candidate data; violation of third-party rights; or material breach of these Terms.

Q•NAQ must give prompt notice, permit the Business User to control the defense with competent counsel, and provide reasonable cooperation at the Business User’s cost. The Business User may not settle a claim in a manner that admits wrongdoing by, imposes an obligation on, or restricts Q•NAQ without Q•NAQ’s written consent, not to be unreasonably withheld. Q•NAQ may participate with its own counsel at its own cost. This Section does not require indemnity for loss caused by Q•NAQ’s own fraud, willful misconduct, or non-indemnifiable negligence.

27. Force majeure

Neither party is liable for delay or failure caused by an event beyond its reasonable control that could not reasonably have been prevented or overcome, including major network or utility failure, natural disaster, war, terrorism, civil disorder, epidemic, government action, sanctions change, or widespread provider outage. The affected party must use reasonable efforts to mitigate and resume performance.

Ordinary maintenance, a reasonably preventable security failure, lack of funds, or a supplier issue that reasonable continuity planning should have prevented is not automatically force majeure. This Section does not excuse amounts already due, confidentiality or data-security duties, or mandatory consumer remedies. If a paid service is materially unavailable for a prolonged period, rights under Sections 18 and 22 remain available.

28. Governing law and disputes

28.1 Informal resolution

Before filing a claim, the parties should send a written description and requested remedy to legal@qnaq.pro and allow 30 days for a good-faith response, unless urgent relief, a limitation period, a regulator, or mandatory law makes that impractical. This is not a waiver of rights.

28.2 Business Users

For Business Users, these Terms and noncontractual disputes are governed by Irish law, excluding conflict-of-law rules. The courts of Ireland have exclusive jurisdiction, except that Q•NAQ may seek interim, injunctive, debt, or intellectual-property relief in any court of competent jurisdiction.

28.3 Consumers

For Consumers, Irish law applies only to the extent it does not deprive the Consumer of mandatory protection under the law that would apply without this clause. A Consumer may bring proceedings in any court available under mandatory jurisdiction rules, including the courts of the Consumer’s habitual residence where applicable.

28.4 Alternative dispute resolution

The parties may agree to mediation or arbitration after a dispute arises. Nothing in these Terms requires either procedure without a later agreement, and mandatory statutory redress mechanisms remain available.

28.5 Injunctive relief

Nothing prevents a party from seeking urgent relief for security, intellectual property, confidentiality, fraud, unlawful content, or imminent harm.

29. Global mandatory law

29.1 Mandatory law

Q•NAQ and each user remain subject to every mandatory law that applies according to establishment, targeting, location, user status, activity, thresholds, and facts. Nothing in these Terms excludes or limits a right, remedy, duty, forum, language requirement, or regulatory power that applicable law makes non-waivable.

29.2 Country and feature availability

Technical accessibility does not mean that every feature is offered, licensed, registered, localized, or lawful in every country. Q•NAQ may withhold or geo-restrict a country, role, occupation, feature, payment method, or data flow until required licensing, registration, representative, tax, language, consumer, accessibility, safety, localization, or transfer controls are in place.

29.3 Local terms and disclosures

A local addendum, checkout disclosure, consent text, withdrawal function, grievance or appeal mechanism, or other notice presented for a covered country or transaction forms part of the contract to the extent stated in that material. If it conflicts with these Terms, mandatory law controls and the local material controls for the covered matter to the extent permitted by law.

29.4 Compliance before launch

Q•NAQ will not knowingly offer a regulated feature in a country before implementing the legal controls that apply to Q•NAQ for that feature. Each Business User remains independently responsible for laws applying to its recruiting, employment, advertising, communications, and processing of personal data.

30. Notices and electronic records

30.1 Electronic contracting

You agree to receive contracts, order confirmations, invoices, withdrawal acknowledgments, and notices electronically, unless mandatory law requires another form. For every paid order, Q•NAQ issues an invoice or other legally sufficient receipt and makes it available as a downloadable electronic document in the Account for both Consumers and Business Users. You may save or print these records. Making an invoice or receipt available in the Account does not by itself satisfy a requirement to provide an order confirmation, withdrawal acknowledgment, contract copy, or other record on a durable medium; Q•NAQ will separately provide that record where required.

30.2 Contact details

Keep your email and Account contact details current. Routine operational notices may be sent to the registered email or displayed in the Account. A material legal or paid-service notice will be provided in a manner reasonably designed to reach you and in any form required by law.

30.3 Notices to Q•NAQ

Unless a policy identifies a specialized address, legal notices should be sent to legal@qnaq.pro and should identify the sender, Account, issue, facts, requested action, and supporting documents. Service of court documents must comply with applicable procedural law; email alone is not accepted as formal service unless Q•NAQ expressly agrees or law permits it.

31. Changes to these terms

Q•NAQ may update these Terms for a specific legal, security, operational, product, or clarity reason. The revised version will state its effective date. Q•NAQ will give the advance notice required by applicable law, including notice on a durable medium and at least 15 days where Article 3 of Regulation (EU) 2019/1150 applies, with a longer period where a covered Business User needs additional time for technical or commercial adaptation. Statutory exceptions for legal obligations and urgent, unforeseen cybersecurity risks apply. A change will not operate retroactively, alter a completed order, or materially reduce an active paid service except as applicable law and Section 22 permit.

If you reject a prospective material change, you may stop using the Platform before it takes effect. Continued use after valid notice may constitute acceptance only where applicable law allows that method; it does not replace express consent where express consent is required.

32. General terms

32.1 Assignment

You may not assign these Terms or transfer an Account without Q•NAQ’s written consent. Q•NAQ may assign these Terms in connection with a merger, reorganization, financing, sale of business or assets, or transfer to an affiliate, provided the assignee assumes relevant obligations. Q•NAQ will give required notice, and Consumers retain any mandatory termination right.

32.2 Independent parties

These Terms do not create a partnership, joint venture, franchise, fiduciary, employment, or agency relationship between Q•NAQ and a user.

32.3 No third-party beneficiaries

Q•NAQ holds the benefit of Section 26 for itself and as agent and trustee for each indemnified person and may enforce that Section on that person’s behalf. Except as stated in the preceding sentence, no person other than the parties has a contractual right to enforce these Terms, without limiting statutory rights.

32.4 Severability and reformation

If a provision is invalid or unenforceable, it will be enforced to the maximum lawful extent or severed if necessary, and the remainder will continue in effect, subject to any mandatory rule requiring a different result.

32.5 No waiver

Failure to enforce a provision is not a waiver. A waiver must be specific and in writing by an authorized representative.

32.6 Entire agreement

These Terms and the documents listed in Section 1.2 are the entire agreement concerning the Platform, subject to an accepted order or separate signed agreement. They replace prior discussions on the same subject but do not exclude liability for fraud or mandatory precontract statements.

32.7 Headings and interpretation

Headings are for navigation. “Including” means “including without limitation.” Singular includes plural where context requires. A contractual discretion must be exercised consistently with good faith, the stated purpose, and mandatory law.

33. Contact

NAQ Systems Limited

18 Mallow Street Upper, Limerick, V94 N12Y, Ireland

Company number: 812051

Website: qnaq.com

Legal, platform, and billing notices: legal@qnaq.pro

Appendix A — paid feature and supply matrix

This Appendix summarizes the standard product model. The specific checkout description, accepted order, quantity, duration, and price control where they lawfully and clearly differ. A marketing label never overrides a material checkout disclosure or mandatory law.